Executive Cars . ... .......

Lost Property

We successfully return dozens of items of lost property to their rightful owners each year.  If you believe that you have lost an item in one of our cars, please call us on 020 8290 0123.  We have a fully documented lost property procedure, which will ensure the speedy return of your item if found.

Complaints and Feedback

At ACX Express, we believe in looking after our customers - and we'd love to know what you think of any aspect of our service.

Feedback is always important and we welcome all comments and suggestions from our customers. We have a certified customer care policy and all our staff have been trained in our excellent customer care procedures.

Please let us know what you think.  You can call us on 020 8290 0123.

If your comment is about a specific journey or incident, please give us as many details as you can remember e.g. date, time, name, driver number, type of car etc. Don't worry if you can't remember too much - we have a very sophisticated bookings and dispatch computer system that will help us find any missing information