Lost Property
We successfully
return dozens of items of lost property to their rightful owners each
year. If you believe that you have lost an item in one of our cars,
please call us on 020 8290 0123. We have a fully documented lost
property procedure, which will ensure the speedy return of your item if
found.
Complaints and Feedback
At ACX Express,
we believe in looking after our customers - and we'd love to know what
you think of any aspect of our service.
Feedback is
always important and we welcome all comments and suggestions from our
customers. We have a certified customer care policy and all our staff
have been trained in our excellent customer care procedures.
Please let us
know what you think. You can call us on 020 8290 0123, or
click here to leave feedback
online now
If your comment
is about a specific journey or incident, please give us as many details
as you can remember e.g. date, time, name, driver number, type of car
etc. Don't worry if you can't remember too much - we have a very
sophisticated bookings and dispatch computer system that will help us
find any missing information
